Refund policy

If you have any questions about your order, please reach out to us at social@proxywellness.com - We’re happy to help.

Returns

Due to the nature of our products, we do not accept returns. All Proxy Wellness gummies are considered ingestible wellness products and cannot be resold once opened or shipped.

This includes:

• Opened or unopened gummy products

• Sale items

• Gift cards

We appreciate your understanding as this policy helps ensure product safety and quality for all customers.

Damages or Order Issues

Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery so we can review and make it right.

When reaching out, please include:

• Your order number

• A brief description of the issue

• Photos, if applicable

Refunds

If a refund is approved due to a verified issue, it will be processed back to your original payment method within 7–10 business days. Processing times may vary depending on your financial institution.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at social@proxywellness.com